Privacy Policy Petros777 –
Member Personal Data Protection

This Privacy Policy is issued by petros777.pro and applies to all users who access or use the petros777 platform, including the website, mobile app, and all related services.

We understand that your personal data is a trust you place in us. We are therefore committed to using it only for legitimate purposes, storing it securely, and never misusing it. This policy is written in plain language because we believe every member deserves to know exactly what happens with their information.

Petros777 collects several types of information depending on how you interact with our platform. Below is a full breakdown of the information we may collect:

We only collect information that is genuinely necessary to provide a safe and quality service. We do not collect sensitive data such as health information or religious beliefs unless required by law.

All information we collect is used for clear and lawful purposes. petros777 uses your personal data for the following purposes:

• Account management – creating, verifying, and managing your member account, including required KYC processes.
• Transaction processing – processing deposits, withdrawals, and all financial transactions securely and accurately.
• Security & Fraud Prevention – detecting and preventing fraud, money laundering, and unauthorised use of the platform.
• Service improvement – analysing usage patterns to improve the gaming experience, platform performance, and customer support quality.
• Service Communications – sending important notifications relating to your account, transactions, security updates, and policy changes.
• Relevant promotions – with your consent, we may send you information about petros777 offers and promotions that may interest you.
• Legal Compliance – fulfilling reporting and compliance obligations to the relevant authorities under applicable law.
• Responsible gaming – monitoring gameplay patterns to identify and support members who may need responsible gaming assistance.

Petros777 does not sell or rent your personal data to any third party. However, in the following limited circumstances, we may share your information:

• Payment service providers – FPX, DuitNow, Touch 'n Go eWallet, and GrabPay providers require the relevant transaction information to process your payments securely.
• KYC verification providers – certified identity verification partners who assist us in verifying documents and ensuring account security.
• Technology service providers – companies providing server infrastructure, security systems, and technical services required for platform operations — all subject to strict confidentiality agreements.
• Legal authorities – when required by court order, subpoena, or direction from a lawful authority under Malaysian law.
• Fraud prevention – in cases involving suspected fraudulent activity or financial crime, we may share necessary information with the relevant authorities.

Protecting your personal data is more than a legal obligation – it is our moral responsibility to every petros777 member. We continuously invest in the latest security infrastructure to keep your data safe at all times.

The security measures we employ include:

• 256-bit SSL Encryption – all communications between your device and our servers are encrypted using the latest TLS 1.3 protocol.
• Encrypted database – sensitive data such as financial information is stored in encrypted form and cannot be read without the appropriate decryption key.
• Two-factor authentication (2FA) – members are encouraged to enable 2FA for an additional layer of security on their account.
• 24/7 Monitoring – our threat detection system monitors for suspicious activity around the clock and responds automatically to any detected threats.
• Regular security audits – the petros777 platform undergoes regular penetration testing and security audits by independent experts.
• Internal Access Controls – only staff who require access to specific data to perform their duties are permitted to do so, with all access logged and monitored.

While we take all reasonable precautions, no system can be guaranteed 100% secure against every cyber threat. We encourage you to also take personal protective measures, such as using a strong password and not sharing your login credentials.

Petros777 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable law.

• Active account data – retained for the duration your account is active and for 5 years after account closure for legal compliance and resolution of any claims.
• Financial transaction records – retained for a minimum of 7 years in accordance with Malaysia's accounting and anti-money laundering (AML) legal requirements.
• Customer support communication logs – retained for 3 years from the date of communication for reference and service improvement purposes.
• Technical log data – system and access logs are retained for 12 months for security and technical troubleshooting purposes.
• Marketing data (with consent) – retained until you withdraw your consent to receive marketing communications.

When data is no longer needed, it will be securely deleted or anonymised in a way that cannot be recovered or linked back to you.

Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have several important rights regarding the personal data we hold about you:

To exercise any of the above rights, contact our data protection team via live chat or support email. We will respond within 30 days of receiving your request.

Petros777 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.

You can manage or disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect platform functionality. Refer to your browser's help documentation (Chrome, Firefox, Safari or Edge) for step-by-step instructions on managing cookie settings.

In the course of platform operations, your personal data may be processed or stored on servers located outside Malaysia. This occurs when we use cloud services or international technology partners.

In every such data transfer, petros777 ensures:

• The recipient country or region provides an adequate level of data protection comparable to Malaysia's standards.
• Appropriate and legally binding data transfer agreements have been established with the data recipients.
• Your data remains protected with the same level of encryption and security as described in this policy.

The petros777 platform is intended exclusively for individuals who are of age 18 years and above. We do not intentionally collect or process personal data of individuals under 18 years of age.

If we discover that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the associated account. If you are aware that a child has registered an account on our platform, please contact us immediately so that prompt action can be taken.

Petros777 reserves the right to update or amend this privacy policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements.

When material changes are made, we will:

• Updating the "Last Updated" date at the top of this page.
• Sending notifications to registered members via email or in-platform alerts at least 7 days before changes take effect.
• Displaying a clear notice on the platform's home page for a set period following any changes.

If you have any questions, concerns, or wish to exercise your data rights, the petros777 data protection team is ready to assist you.